Prioritizing Customer Satisfaction
SBS 104 Prioritizing Customer Satisfaction
In this free certificate program, participants learn strategies for prioritizing customer satisfaction so as to build a strong customer base, attract and keep happy employees, and maintain positive organizational cultures. The program is designed for first time entrepreneurs all the way to experienced business people who seek to enhance customer, employee, and vendor relations.
Why should you take this course?
The Success in Business Series is designed for aspiring entrepreneurs, working professionals, and life long learners. In the series, we examine the key factors that translate into business success.
In SBS 104 Prioritizing Customer Satisfaction, you'll:
- Learn strategies for building strong customer bases
- Examine recommended online resources
- Earn a free certificate
- Complete the fourth program in the Success in Business Master Certificate
Program Benefits
Complete the program for free
Complete the program in 20 mins or less
Examine customer relations best practices
Learn methods for collecting and analyzing consumer data
Part of the Success in Business Master Certificate
Skills you will gain
Foundational Consumer Data Collection and Analysis
Customer Relations Best Practices
Building Long Term Customer and Vender Relationships
Shaping Positive Costumer Satisfaction
What will you learn?
The benefits of prioritizing customer satisfaction
Where to find important resources on the web
The negative impacts of dissatisfied customers on operations
Recommendations for building strong customer bases